#TheLockdownSeries explores the impact of the Covid-19 pandemic on small businesses, how they prepared for lockdown and it’s impact on operations and employees, as well as lessons learned that we can take into the post-Covid-19 era.
The company provides end-to-end solutions inclusive of: managed services; service desk and industry 4.0 technologies. The latter is inclusive of data science, predictive modelling & advanced analytics; the internet of things; location technologies and cloud computing and gateway control platforms (GCP).
Tanya Long shares with us how the coronavirus has impacted The Argility Technology Group…
“This has been an ideal opportunity to focus on digital transformation research and development, which will be vital for many retailers post Covid-19. In essence, this scenario has gifted us with an opportunity to do some really innovative development projects, which we are excited to showcase.”
“What has become extremely important is intentional communication with our teams and something that we will continue post-Covid-19. Not only for task management and collaboration but also to maintain morale and promote unity.”
As per the point above, we are constantly in touch, and our service levels have not been impacted. In fact, we have received several accolades during the lockdown period, around the efficiencies and support we have been able to provide to our customers during this challenging time.
ATG prides itself on being at the forefront of innovation. 4IR technologies have been our focus for some time now and during this time, we have had the opportunity to fast-track development on our IoT, Data Science – Artificial Intelligence (AI), delivery tracking solutions.
The biggest lesson for all of us, worldwide, has probably been the changed perception of what is truly valuable.“ATG has been inspired by the continued dedication and commitment of our amazing teams; we have seen how everyone has pulled together under these strange circumstances, reaffirming our faith and trust in our people.” We will continue to value and support our relationships with staff and customers, and we look forward to nurturing them even further as we go forward.